Welcome to the Case-Mate Returns Center

How it Works

Select the item(s) you want to return.

Get an estimated refund confirmation.

Return your items using a pre-paid shipping label!

You have questions and we have the answers!

Is it easy to return items?

Yes! Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Please allow 3 to 5 days for inspection and processing of the returned merchandise. Once we're done your refund will be processed back to the original method of payment. Most refunds post to your financial institution within 72 hours.

What items are returnable?

  • Most Items purchased in the last 30 days.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
  • Personal Use Items (Masks, Antibacterial wipes etc) are not eligible for return.¬†

See the complete Return Policy on Case-Mate.com.

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